Small Business Services

Services We Provide

Computer Virus Services
Regular Virus Protection Checks
Regular System Patch Updates
Software Firewall for all Computer Workstations
Regular Software Firewall Services & Checks
Hardware Firewall
Regular Computer System Maintenance
Data Backup and Storage
File Transfer and Conversion
Office Security Policy Consulting

SilkRoute Security provides the benefits of certified and experienced technicians on call to resolve both the standard computer problems and unpredictable network challenges, without the high cost of retaining an IT specialist full time. In addition to computer support and network maintenance, SilkRoute Security offers the following services for small businesses:

Computer Virus Services - Adware, Spyware, Trojans, Keyboard Loggers, Hackers and so forth

• SilkRoute Security configures your anti-virus and anti-spyware software optimally to help you reclaim your computer hard drive space and protect your privacy from malicious Internet attacks. Regular system checks are critical to provide on-going protection of your network and ensure that your protective systems continue to root out such pests whenever they appear. Back to Top.
  

Regular Virus Protection Checks

• SilkRoute Security checks to make sure your anti-virus software has not been disabled by a user because it was interfering with another software program. We also make sure that your anti-virus software's automatic update is enabled. Computer viruses are an on-going threat to any computer network connected to the Internet. An anti-virus program, however, only remains effective if it is regularly updated to handle the most recent versions of destructive viruses. Back to Top.
  

Regular System Patch Updates

• SilkRoute Security ensures that your computer system stays updated with critical security patches to protect your system against new threats. There are also various manufacturer updates which are optional, some which add new features to your system or others which improve older features. Security patches are the most critical. Back to Top.
  

Software Firewall for all Computer Workstations

• SilkRoute Security strongly recommends installing and maintaining software firewalls on each workstation for local protection, even if your network has a hardware firewall. We also recommend software firewalls for stand alone computers connected to the Internet. These software firewalls provide minimal protection from malicious attacks. Back to Top.
  
  
• A common mistake is to remove software firewalls once a hardware firewall has been installed between company computers and the outside world. However, a significant portion of computer attacks in a corporate environment originate behind the firewall and within the corporate network. We will select and install the appropriate software for your company needs. Back to Top.
  

Regular Software Firewall Services & Checks

• SilkRoute Security monitors the logs from your firewall regularly to keep track of any attempts to breach the network security on your computer systems. Checking the logs and responding appropriately to secure and anticipate new vulnerabilities is by far the most effective way to prevent unauthorized access to your system from the Internet. Back to Top.
  

Hardware Firewall

• SilkRoute Security recommends and installs hardware firewalls for both small and mid-sized office networks. Hardware firewalls provide maximum security via a high-speed filter between your office and the Internet and include a greater range of capabilities than software firewalls. Back to Top.
  

Regular Computer System Maintenance

• SilkRoute Security provides regular system check-ups to keep your computer systems and software applications running smoothly and efficiently. Every computer network requires regular maintenance to sustain business productivity and ongoing security. Back to Top.
  

Data Backup and Storage

• Consider how long it would take for your business to get back on track if a system or hard drive crash resulted in the loss of all your business data- client lists, financial records, vendor contact information. SilkRoute Security schedules your data backups to occur automatically at regular intervals. In addition, we test them periodically with a data restore for accuracy and accessibility to ensure full data recovery in the event of a disaster.
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• Why is this important? A data backup copies your most valuable files to a storage area outside your computer's hard drive. If your files are corrupted or lost, or your computer network crashes, the costs of recovering your data can be exorbitant. Even worse, a disk recovery company may not always be able to retrieve your data. Regular data backups and data restores are essential. Back to Top.
  

File Transfer and Conversion

• SilkRoute Security will transfer files from one application or system to another to make them accessible after upgrades. Although file transfer is not strictly a security issue, file transfer and conversion can lead to a security breakdown, in addition to frustration for employees when application software is upgraded or replaced. Back to Top.
  

Office Security Policy Consulting

• SilkRoute Security formulates clear guidelines for in-house procedures to integrate your specific business needs with sensible security practices. Real security begins with an office policy that allows maximum freedom of use while protecting your business data. Back to Top.